Looking for a simple and integrated way to get your customers in their seats way before they arrive at your store? Our Online Reservations is here to help your business always stayed booked out. Here are the benefits of giving your customers access to your store through both the web … Read More
7 Golden Menu Tips to Boost Your Sales Performance
If there was a place you could market yourself knowing that practically 100% of your customers would see it, you’d surely be taking advantage of it in a hot minute. Sure, there’s your posters, flyers, social media posts and the rest of it, but none of them interact with your … Read More
Word of Mouth Marketing: Get Your Customers Talking
The Most Trusted Form of Advertising Word of Mouth has been a staple in marketing traditions and has proven consistently to be a very effective means of building a brand presence. This would include things like people spreading information and experiences of your product or service to friends, family or … Read More
Customer Service, and Its Importance in Hospitality
A customer’s experience in your store will determine the likelihood that they return. With the rise of technology and social media, the experience of an individual customer can also become the experience of hundreds of others, even if they have never stepped a foot into your business. Therefore, it is … Read More
Looking to close more sales? Supercharge your checkout speed with these essential tips.
It only takes a little over a couple minutes for your customers waiting in queue to become dissatisfied with their service, and even abandon their purchase altogether. Those lost customers are lost sales, lost opportunity and ultimately are losses in your bottom line. Why is this the case? Because customers … Read More
There’s a right way and wrong way to Upsell and Cross-sell. Which are you doing?
The art of upselling and cross-selling is a staple in almost every business environment, and when done well it can be hugely beneficial for the business and its customers. Businesses will need to be aware however of implementing it poorly, because it can result in some huge downsides to how … Read More
Top 3 Reasons Why We’re Becoming a Cashless Society
When was the last time you saw a person holding up a queue because they were searching for their loose change. It barely happens anymore. Why? Because most people have moved towards cashless payment options like their cards or smartphones. The process is just so much simpler. So what is … Read More
How Self Ordering Can Improve Your Business Performance
Ah, queues. Does anyone remember those? Just kidding, it hasn’t gone that far just yet, but this reality slowly edges nearer each day as more and more businesses utilise some sort of self-service device for customers in their stores. It’s not hard to see why, they are a glimpse into … Read More
Do Customer Loyalty Programs Really Work?
Loyalty programs work! They have to. They have the word “loyalty” in their name… Ah, if life were that simple, that “voluminous shine” shampoo I bought last week would have actually made my hair voluminous and shiny. Instead, it’s boofy. As with anything, it’s not about what you have, it’s … Read More