ABACUS

Online Reservation

Let your customers book a table with our fully integrated online reservation service. Whether your restaurant does lunch or dinner, your customers will be able to see online what times are available and request a reservation.

See reservation requests appear on the POS in real time, so you can accept (or reject) each one straight away! Your customer will receive an automated e-mail confirming their reservation, which you can fully customise to suit your brand.

Use our integrated SMS service to keep customers updated, reminding them of their upcoming reservation, or – if you have walk-ins – set up a virtual queue to let them know their table’s availability in real time!

Benefits

  • Encourages customers to book for special occasions
  • Allows staff to arrange seating in advance
  • Minimises wait time for customers
  • Updates in real time
  • Improves overall restaurant management
  • Heightens exclusivity of restaurant

Features

Easy embedding

We’ll give you the code so you can embed the online reservation system into your existing website. You don’t need to be a web guru—just copy and paste! By seamlessly incorporating online reservations in your site, you give your customers an easy route from browsing the menu to reservation an evening at your restaurant.

Intuitive interface on POS

View entire days of reservations on the POS in the intuitive daily view, so you can plan ahead. New reservations appear in real time! When you know how busy a day will be, you can arrange staff, ingredients, and seating in advance. You’ll even know any special requests submitted by your customers, so the session goes smoothly for everyone!

SMS notifications

Keep your customers in the loop with SMS notifications made straight from the POS. You can remind customers of their reservations made in advance, or set up a virtue queue for walk-ins so they know their table is ready in 10 minutes, 5 minutes— now!

Integration with Dimmi (Coming soon)

Australia’s renowned restaurant marketing company Dimmi integrates with Abacus’ online reservation system, so you can attract even more customers to your venue. Dimmi is a TripAdvisor company with a huge network including Qantas and Zomato, so your business can be exposed to hundreds of thousands of foodies – and your reservation service is ready right here for them!

Accept or reject reservations

Each online reservation request comes through your POS in real time, so you can review each request before accepting or rejecting it. If you want to further streamline the reservation process, you can automatically accept any reservation. This saves your staff time from having to answer the phone or manually take a reservation. Efficiency at its finest!

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