Looking to close more sales? Supercharge your checkout speed with these essential tips.

Kenny HoEnlightenmentLeave a Comment

Speed up checkout times with POS system

It only takes a little over a couple minutes for your customers waiting in queue to become dissatisfied with their service, and even abandon their purchase altogether. Those lost customers are lost sales, lost opportunity and ultimately are losses in your bottom line. Why is this the case? Because customers who queue up, abandon the line and leave with nothing … Read More

Top 3 Reasons Why We’re Becoming a Cashless Society

Kenny HoEnlightenmentLeave a Comment

Cashless Payments

When was the last time you saw a person holding up a queue because they were searching for their loose change. It barely happens anymore. Why? Because most people have moved towards cashless payment options like their cards or smartphones. The process is just so much simpler. So what is causing this shift and should your business be moving towards … Read More

Do Customer Loyalty Programs Really Work?

Rebecca McIntoshEnlightenmentLeave a Comment

customer loyalty program

Loyalty programs work! They have to. They have the word “loyalty” in their name… Ah, if life were that simple, that “voluminous shine” shampoo I bought last week would have actually made my hair voluminous and shiny. Instead, it’s boofy. As with anything, it’s not about what you have, it’s how you use it. You may need a loyalty program, … Read More

How Self Ordering Can Improve Your Business Performance

Kenny HoEnlightenmentLeave a Comment

Self-ordering

Ah, queues. Does anyone remember those? Just kidding, it hasn’t gone that far just yet, but this reality slowly edges nearer each day as more and more businesses utilise some sort of self-service device for customers in their stores. It’s not hard to see why, they are a glimpse into the future of service and they offer a great opportunity … Read More