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Enhance Your iPad POS System With A Self-Ordering Kiosk System

With the Abacus Self-Ordering kiosk, customers can easily place their orders themselves. Add a cash machine for complete automation. Allowing your customers to order via your Abacus Self-Service POS kiosk will minimise queues when you have high traffic.

The Benefits of the Abacus Self-Ordering Kiosk

  • Minimise queues
  • Decreases service time
  • Improves operational efficiency
  • Guarantees order accuracy
  • Integrates with POS
  • Boosts upselling capabilities
  • Updates in real time
  • Enhances customer experience
  • Highly adaptable features 

Some of our Customers Flourishing with Self-Ordering Kiosks


Din Tai Fung


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Hot Star


Sushi Jiro


Thailander

How Do Self-Ordering Kiosk Systems Work?

With a self-ordering kiosk, customers can browse your menu, place their orders and pay easily. Customers can dine in or take away, and pay either cash or card. The self-service ordering kiosk communicates to Abacus POS seamlessly so any orders are printed to the corresponding kitchen printer. This enables businesses to offer a contactless and frictionless service. We provide 3 models of the self-service kiosk system:

Countertop
Includes a pedestal, to be placed on a counter

Wall-mounted
Attached to wall (16kg)

Free-standing
To be placed on the floor
 

Pepper Lunch

Pepper Lunch have sizzled their way across Australia with incredible Japanese teppanyaki, and wanted the do-it-yourself experience to extend to the POS, too. We installed 4 impressive self-ordering kiosks, each with a 21.5-inch screen, so that their customers could place their custom orders and pay at the very front of the store.

These self-ordering kiosks have enhanced the Pepper Lunch customer experience by giving them the freedom to chop and change their orders around without the pressure (or precious time!) of an onlooking waiter.

By enabling self-service, you can minimise ordering errors, save costs and create a more efficient workspace.

Customisable, visually attractive interface
Choose your most enticing food and drink photos, and your customers will be able to easily make a decision on the intuitive interface of your self-service ordering kiosk. The visual and interactive touch screen display is designed to entice your customers with pictures rather than words, and help to effectively engage customers. Product photos can also double up as category snapshots in the side panel, so your customers will be more inclined to check out your sides, drinks and snacks.

Various payment options
Our self-ordering kiosk systems are fully integrated with payment devices, so payments can be completed seamlessly after customers put through their orders. Our Abacus Self-service POS kiosk lets customers opt to pay in cash (either at your counter or with an additional cash machine), or to pay with a Credit Card, Liven Points, WeChat Pay, or Alipay. Both first-timers and non-tech savvy individuals can place orders quickly and easily!

Customise every meal
Our self-ordering kiosk system allows customers to modify their orders, according to their dietary preferences. This means that businesses can now cater to customers with certain food intolerances and allergies, such as people with lactose intolerances, people who have nut allergies… or even just for those who don’t want garlic on their first date! Customers can get exactly what they’re after, which is a plus point for customers who may be too shy to ask for many modifications to their order.

Soft prompts to upsell
Would you like a drink with that? Like a good waiter, the Abacus Self-Service Kiosk POS system can prompt your customer to add additional items, like a drink or dessert to their order. This up-selling function is an especially helpful feature, as you can make sure that they don’t miss any opportunity to upgrade their meal.

Customised branding
Looking for a customisable theme to suit your brand? With our self-service POS kiosk, you can choose the background, add a logo, add a promotional video and choose any colour scheme that suits your brand and store concept. Our Self-Ordering Kiosk will be right at home in your business, and so will your customers!

Multilingual options
Break down language barriers with Abacus! Non-native English speaking tourists are welcome to enjoy your food too and can use the self-service POS kiosk in their own language. We currently support English, Chinese and Indonesian.

Dine in & Takeaway
For customers who are dining in, they simply need to scan a QR code for their table, which makes it easy for you to know where each order is going. For those who order takeaway, they will receive an order number that you will call out when the order is ready. Businesses also have the choice to only offer one of the two, and this can be done during set-up.

Promotions
Let your customers scan a coupon on the kiosk upon checkout to a get discount. All you need to do is create a coupon in our system with a QR code, then either print it or email it to your customers.

Complete Integration with POS, KDS & Order Status Screen*
Due to the full integration, your customer can place an order at the self-ordering kiosk and you will then get the order dockets printing in your kitchen, or – if you have a Kitchen Display Screen (KDS) – you will see the order on the screen itself. Then you can alert your customer that their order is ready via the Order Status Screen. Enjoy complete automation and streamlined operations!

*Add-ons